You will be emailed an order confirmation that will include your unique Booking Reference Number and a barcode that also contains this number. Please bring this with you and display it at our admissions hut upon arrival. You may print the tickets off or show them on your iPhone/Smart Phone.

Yes, refunds will be administered should we be forced to close due to weather or unforeseen circumstances. 

If for any reason you need to cancel your tickets, we can offer a refund if you give us more than 48 hours’ notice prior to your visit. If you miss the notice period for a refund, we can offer a transfer to an alternative date during the same event, subject to availability. Please note, an additional charge may be due, if you switch to a more expensive time slot. If an alternative date within the event isn't suitable, we can issue a return credit voucher, which will be the value of your tickets, minus the booking fee, which is non-refundable. The return credit voucher is valid for 12 months, and can be redeemed against any event in this period. 

You can show the tickets on your iPhone/Smart Phone or make a note of the Booking Reference Number and take it with you, along with some ID.

Yes, we have a designated disabled car park, toilets and a wheelchair friendly carriage. We advise you to ring the office on 01799 510726 before visiting to discuss availability and suitability of our disabled carriage which has room for 1 wheelchair and 4 extra passengers.

Children under 1 year go free. Carers will also have free entry onto site (1 carer per full paying person). Please bring along paper evidence with you on the day of your visit.

Yes, tickets must be pre booked in advance.

Please call us on 01799 510726 or

Email: enquiries@aemr.co.uk 

Address:

Audley End Miniature Railway,

Audley End Road,

Audley End,

Saffron Walden, Essex CB11 4JB 

Find us on Google Maps: http://bit.ly/1NRTqb1

No we don't. Since the Covid-19 pandemic forced us to take payment by credit and debit card only we have realised the vast improvements in security and efficiency. We intend to remain cashless for the foreseeable future. However we do not currently accept American Express cards on site. 

No - the nearest cash dispenser is in Saffron Walden

Yes, a baby changing station is located within the disabled toilet facilities.

We are primarily an open site with limited shelter. Please be prepared with suitable clothing and footwear.

Yes, your buggy can be left in the buggy park while you are on your train ride and collect it afterwards.

Smoking or use of e-cigarettes is not allowed anywhere on the site. There is a designated smoking area within the disabled car park.

Yes, dogs are allowed on site but must be kept on a short lead at all times and all mess to be cleared up.

No, open fires and barbecues are not allowed.

We try our best to run our Steam Engines however we cannot guarantee it.

An array of homemade hot and cold food and drinks are available from our Woodland Café using locally sourced ingredients. Ice creams are also available during warmer months. 

There is no charge for car parking. We have a large, woodland car park situated approximately 300m away from the main entrance. We also have an on site disabled (blue badge) car park.

During adverse weather conditions it may be necessary to suspend train services or close the site at short notice. Please telephone us or check our website/social media before commencing your journey. If the site has to shut on a normal running day and you have booked tickets online you will be able to transfer these tickets to another normal running day. If we close the site on a Special Event we will issue refunds where possible or try and accomodate you on another date/event.

- Adventure Play Area

- Nature Corner

- Fairy & Elf Walk

Other activities often available during special events such as interactive story telling or games areas.

If you have purchased tickets online you need to arrive 30 minutes before the time slot you have chosen. This is to allow you enough time to park your car and check in. 

If you are late and miss your specific train time the admissions hut will issue you with a late ticket. We will then do our best to get you onto a later train providing we have availability. This may not always be possible though.