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Autism & SEN Friendly Session - Christmas Special 2021

After talking to many parents of children with special educational needs or disabilities we have made the following adjustments to our Christmas Special event! 

- The session will be at the beginning of the day so visitors will be the first customers on site and the site will therefore be quieter

- Reduced or eliminated queuing time

- Reduced volume of sound/music during Christmas show

- No flashing lights, UV lights or unexpected events/sounds during the Christmas show

- All staff will be trained to reflect the advice the specialists and parents have given us

Please read below for further information regarding the event:

Our Christmas Special is a 2.5/3 hour experience, the 9.40am time you have selected is for your train ride where your magical experience will begin, all other activities will follow on from this in a one-way system. Please arrive 30 minutes before your train ride to ensure you are ready to board at the time you have selected. Please read below for further details:

Once you've checked in you will board upon the Santa Express where our driver will navigate you through the Estate Woodland. You will arrive at Father Christmas’s Winter Wonderland where you and your family will meet Father Christmas himself, along with his very helpful Elves, receive a special gift and also watch a Christmas dance!

After your train ride you will be led into the enchanted walk to visit the Gingerbread House. Here you meet Holly the Christmas Fairy and receive your special letter that you can write and post at our North Pole Post Office

Once you have visited the Gingerbread House, you will then explore our Adventure Play Area while enjoying the delights of our Café and seating area in our Tipi Tents. Your children can also create their own Reindeer Food to leave out on Christmas Eve and send their letters to Father Christmas at our North Pole Post Office!

The fun does not stop there as you will also be able to meet the wonderful Mother Christmas at her interactive show.

Booking is required. Tickets will not be available to purchase on the day.

Included in the ticket price:
Train ride to meet Father Christmas and his Elves, Gift for every Child, Letter Writing, Mother Christmas's Interactive Show, meet Holly the Christmas Fairy at her Gingerbread House, Reindeer Food making and our Adventure Play Area

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After talking to many parents of children with special educational needs or disabilities we have made the following adjustments to our Christmas Special event! 

- The session will be at the beginning of the day so visitors will be the first customers on site and the site will therefore be quieter

- Reduced or eliminated queuing time

- Reduced volume of sound/music during Christmas show

- No flashing lights, UV lights or unexpected events/sounds during the Christmas show

- All staff will be trained to reflect the advice the specialists and parents have given us

Please read below for further information regarding the event:

Our Christmas Special is a 2.5/3 hour experience, the 9.40am time you have selected is for your train ride where your magical experience will begin, all other activities will follow on from this in a one-way system. Please arrive 30 minutes before your train ride to ensure you are ready to board at the time you have selected. Please read below for further details:

Once you've checked in you will board upon the Santa Express where our driver will navigate you through the Estate Woodland. You will arrive at Father Christmas’s Winter Wonderland where you and your family will meet Father Christmas himself, along with his very helpful Elves, receive a special gift and also watch a Christmas dance!

After your train ride you will be led into the enchanted walk to visit the Gingerbread House. Here you meet Holly the Christmas Fairy and receive your special letter that you can write and post at our North Pole Post Office

Once you have visited the Gingerbread House, you will then explore our Adventure Play Area while enjoying the delights of our Café and seating area in our Tipi Tents. Your children can also create their own Reindeer Food to leave out on Christmas Eve and send their letters to Father Christmas at our North Pole Post Office!

The fun does not stop there as you will also be able to meet the wonderful Mother Christmas at her interactive show.

Booking is required. Tickets will not be available to purchase on the day.

Included in the ticket price:
Train ride to meet Father Christmas and his Elves, Gift for every Child, Letter Writing, Mother Christmas's Interactive Show, meet Holly the Christmas Fairy at her Gingerbread House, Reindeer Food making and our Adventure Play Area